Privacy Policy

TiaraMart

Last updated: 12 October 2026

TiaraMart Sdn Bhd ("TiaraMart", "we", "us") respects your privacy. This policy explains what personal data we collect when you use our website, how we use it, and your rights under the Personal Data Protection Act 2010 (Malaysia).

1. Data we collect

Account details - your name, email address, phone number and password (stored encrypted).
Addresses - the billing and shipping addresses you save or use at checkout.
Orders - the products you buy, order totals, coupons used and order status history.
Payment - payments are processed by our payment provider, Billplz. We receive the payment status and reference number only; we never see or store your card or online banking details.
Messages - what you send us through the Contact Us form.
Technical data - cookies needed to keep you signed in and to remember your shopping cart.

2. How we use your data

To create and manage your account.
To process, deliver and support your orders, including sending order and account emails.
To answer your enquiries.
To keep our website secure and prevent fraud.

We do not sell your personal data.

3. Sharing your data

We share only what is needed with service providers that help us run the store - our payment provider (Billplz), courier companies that deliver your orders, and our hosting provider - or where the law requires it.

4. Cookies

We use essential cookies for your session, your shopping cart and security (for example, protection against forged form submissions). The website does not work properly without them.

5. Keeping your data

We keep your account and order records for as long as your account is active and as required for accounting and legal purposes.

6. Your rights

You can view and update your name, phone number, email address and addresses in My Account. To request access to, correction of, or deletion of your personal data, contact us at info@tiaramart.com.my.